Support
Email support@aiwhoo.com. Include your iOS version and what you were doing when the problem happened. We usually reply within two business days.
Common questions
Where is my data? On your iPhone only. We have no servers and no copy. Your device backup may include it.
A scan read the wrong amount or provider. Edit the fields before saving; scanning is a starting point, not a verdict. Statements that list a billed charge, an insurance payment, and a patient portion are the hardest; the app aims for the patient portion.
How do I restore Pro on a new phone? Settings → Restore purchases, signed in with the same Apple ID.
How do I get a refund? Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.
How do I delete everything? Settings → Delete all data, or delete the app.
Reminders don’t arrive. Check that notifications are allowed for ClaimKeeper in iOS Settings, and that the expense has a plan with a deadline or is still unsubmitted after your reminder period.